How does a yacht charter referral program work for a concierge company?

You send the brief — client dates, guest count, destination and any special requirements — through a single dedicated contact. We return a curated shortlist, not a full fleet catalogue, typically within 24 hours, and you stay the client-facing point of contact throughout the booking.

What commission or referral terms does a concierge company get?

Referral and commission terms are agreed individually with each partner company, not published as a fixed rate, and are covered under a standard confidentiality agreement. Get in touch through the partner page to request the current terms sheet.

Does the client ever see our pricing directly?

No. Rates are quoted privately to you or directly to your client through a channel you control — never published on a page the client could stumble on independently, which protects both the referral relationship and the client's privacy.

What does 'white-glove' actually mean for a concierge team's clients?

In practice: one named contact instead of a call centre, NDA'd crew, no on-board photography, pre-cleared logistics (transfers, provisioning, private jet-to-marina coordination where needed), and priority handling ahead of general enquiries during peak season.

Yacht Charter Referral Programs for Luxury Concierge Companies: How the Partnership Works

Concierge companies and premium card programs searching for a yacht charter partner in the Balearics are usually trying to answer a narrower question than "who has boats" — they want to know how the referral actually works, what they're accountable for, and what happens to their client's data and pricing exposure once the handoff happens. This covers that directly.

The process, step by step

One brief, one contact. You send dates, guest count, destination and any special requirements (dietary, security, privacy) to a single named point of contact — not a shared inbox or rotating agent.
A shortlist, not a catalogue. You receive two or three genuinely matched options, typically within 24 hours, rather than a link to browse a full fleet yourself.
You stay client-facing. We work through you unless you ask us to interact directly with the client. Your relationship with the client is never bypassed.
Confirmation and logistics. Once confirmed, crew are briefed under NDA, and any ground logistics — transfers, provisioning, private jet-to-marina coordination — are arranged without your client's name reaching a public booking system.

Commercial terms, honestly

Referral and commission terms are set individually per partner company rather than published as a flat rate — the right structure depends on referral volume, whether you're placing one-off requests or a regular flow of clients, and whether you need co-branded materials for your own concierge desk. This is agreed under a standard confidentiality agreement before any client details are exchanged. There's a terms sheet available on request through the partner page.

What "discreet" and "white-glove" mean operationally

Every luxury operator claims both. For a concierge company vetting a partner on a client's behalf, what matters is whether those claims are specific: crew NDA'd before every embarkation (not just at hiring), no on-board photography as a trained protocol, and a booking process that keeps the client's name out of marina and port-authority systems wherever contractually possible. Our own checklist on what to verify before recommending an operator covers this from the referring side, not just what we claim about ourselves.

Where we already work with concierge teams

We currently support concierge desks at premium travel and card programs sourcing crewed charters for their highest-tier clients across Mallorca, Menorca and Ibiza & Formentera, plus turnkey logistics for one-off events. Ground-operations detail — private aviation coordination, chauffeured transfers, onboard curation — is on our concierge page, and the full referral relationship (priority access, response times, terms) is on the partner page.

If your desk already refers clients into the Balearics more than once a season, it's worth having one operator on file who can turn a same-week request around without your client ever seeing a public price tag.